Refund and cancellation policy

Unused credit

Changed your mind? Write to us within 7 days of buying credit and we'll refund the part you haven't used, in full.

Failed or double payments

If money left your account but no credit arrived, or you were charged twice, we'll refund it in full. Razorpay often returns failed payments on its own.

Credit you've already used

Credit spent on lessons can't be refunded, because the AI has already been paid to write those lessons. A lesson that fails is never charged in the first place. If a lesson came out broken or unusable, tell us and we'll add that credit back.

Free lessons

Free tries and sign-up lessons have no cash value and can't be exchanged for money.

Cancellation

There's no subscription, so there's nothing to cancel and nothing will be charged again. To close your account, email us.

How to ask for a refund

Email [email protected] with the email address on your account and the order ID from your receipt. Approved refunds go back to the way you paid, through Razorpay, usually within 5 to 7 working days.